T Brown Polishing Ltd offer French polishing and spraying for the wood finishing industry. French polishing is a wood finishing technique that results in a very high gloss surface, with a deep colour and glazed outcome. T Brown Polishing’s work covers a broad spectrum from touching up scruff marks to burnishing doors and panels. Over the years, they have undertaken numerous projects in the residential and commercial sectors. The founder, Trevor Brown gave Herts Review some insight into the business and plans for the next few years.
The company’s services include furniture restoration, kitchen refinishing, re-leathering, contract finishing, clean and reviving amongst others. With over 25 years’ experience in the trade, T Brown Polishing has worked on a range of projects including 5-Star Hotels, Government Buildings, major Office complex and residential properties across Hertfordshire, UK and globally. Recently, the team completed a major project in New York. The team could be respraying a kitchen in a domestic property or polishing furniture in a major bank headquarters.
Trevor started out in the motor vehicle industry. He completed a motor vehicle course in college and started spraying cars. He loved spraying, perfected the craft, and picked up other techniques after moving into the wood finishing industry. After 16 years working for various companies, Trevor founded T Brown Polishing and the company started trading in January 2012. The company has grown to a team of 7 excluding sub-contractors. “We offer a service that saves money. For instance, instead of replacing the kitchen in your home, we can respray the kitchen and make it look new at 10% of the cost of replacing the entire kitchen. The outcome is the same”.
Over 60% of the company’s services are with furniture manufacturers and suppliers. “We do a lot of the polishing and spraying for furniture manufacturers enabling them get the ideal finish. We also spray a lot of kitchens in the domestic market and undertake big commercial projects in London and other major cities around the world. Most of our clients have been with us from day 1 and they believe in the quality of our services and trust our work.
Where there any challenges starting the business or what would he have done differently in hindsight? “We have been extremely lucky as we had already landed our first client before we started trading. Things just carried on from there through recommendations and referrals. We have always been busy. The business was funded through family loan and we have paid back the loan. I just wished I had started sooner. There was no need to spend all that time working for other people”.
Operating from its facility in Takeley, Essex, the company undertakes both on-site and off-site services. For instance, if it is a kitchen spraying job that will be on-site. For furniture restoration or re-leathering, the items are transported back to the workshop and returned after completion. T Brown Polishing guarantee an excellent finish using quality products.
Fortunately, the covid-19 pandemic did not have a major impact on operations. The team carried on working in their workshop while complying with government safety rules. “We use PPE (Personal Protective Equipment), use hand sanitizers and comply with the social distancing guidelines. We operate in a safe manner and if we are doing jobs on-site in a residence, we work in an area on our own without anyone present”.
The company has an established customer base from years in the trade and relationships built with furniture suppliers, construction companies and major developers. “We are not the cheapest neither are we the most expensive. We are recognised for the quality of our work which means a lot of repeat business. The bulk of our work comes through referrals and the networks we have built over time. In addition, we advertise in print and online media to expand our customer base.
Trevor is not slowing down. He is a workaholic. “I really love what I do. I like meeting new people. I have met a lot of interesting people working in this trade. I am also extremely comfortable working on various projects”. The business has doubled its’ turnover in the last 5 years, but Trevor is looking to grow another 25% in the next 12 to 24 months working on more property refurbishments, respray and restore projects.
If you are not happy with the way your kitchen looks maybe it could do with a respray. For furniture restoration and re-leathering or if you need a French polisher, the team from T Brown Polishing are available to offer an excellent service. Contact the team on 01279 879 050 or here.