Running a small business can be challenging. Keeping all aspects of the business running smoothly like sales & marketing, bookkeeping, customer quotes and admin tasks while fulfilling customer orders keeps a lot of business owners working round the clock. A solution to take care of all your admin tasks will free up more time to focus on income-generating activities to grow your business.
Platinum PA Ltd is that solution! Platinum PA Ltd is an outsourced personal assistant service that manages all your admin tasks leaving you more time to focus on building your business. Its services include small business support (e.g. invoicing and expenses) vehicle administration (servicing, MOT, taxing), business and holiday travel services (visa application, booking flights and taxis) lifestyle management (special occasions like birthdays, anniversaries, theatre tickets) and more.
Founded in January 2020 by Tanya Dickinson, Platinum PA is a service designed to reduce the stress of busy business people and give them their life back. Tanya has over 17 years’ experience as a Personal Assistant in the corporate world working across various sectors. She is super organised, efficient and brings her wealth of experience as an office manager. It is always great when you have a trusted and reliable business partner supporting your business behind the scenes.
Based in Buckinghamshire, Platinum PA offers virtual PA services to a wide range of clients in various sectors including construction, building services, tradesmen, events management, high flying executives, busy working parents and start-ups. Tanya brings professionalism, attention to detail and personalised service tailored to your specific needs. While working remotely from her base she also attends meetings if required.
There are a lot of virtual assistant (VA) service providers. As working arrangements are evolving, with more redundancies and more people out of work, there has been an increase in the number of VAs available. There are more options although the quality is diluted. Handing over your tasks and sensitive information should be to a trusted and reliable company with a track record.
“Some people feel providing a virtual PA service is easy. With a phone, laptop and internet connection you are good to go. The reality is that this is not true. I have heard of some bad experiences. Without some experience working as a Personal Assistant or Office Manager, it can be quite challenging. You need certifications, liability insurance and knowledge of GDPR at least. A wide range of skillset and understanding of CRM systems is essential to work on tasks efficiently.”
“I started this business because I always wanted to do something for myself. I wanted to work to my own time and enjoy having that flexibility. I was thinking of work-life balance as I have a young son. With close to 20 years’ experience working in Consultancy, Retail, Finance and IT sectors, I bring a lot of experience, expertise and skillset to any business. I have worked in busy environments and delivered within tight deadlines. You are getting a great service delivered to a very high standard.”
The covid-19 pandemic slowed down business in the first half of the year. “A lot of business owners were impacted by the first lockdown. There was uncertainty with the restrictions in movement and some businesses could not trade. A few of our clients asked us to put a hold on their services which was understandable. Business picked up in the second half of the year with a few new clients added to our books.”
“For us, it was challenging. From March to June this year there were very few enquiries. I used that opportunity to upskill by going through various online training courses and getting more knowledge on CRM systems. So I am better equipped to provide a more efficient service to my clients.”
Tanya has big plans for Platinum PA Ltd. With the challenging year most businesses have had the objective has been survival first. Get through this year and plan for the future. Through a combination of networking, recommendations from existing clients, an active LinkedIn profile and improved online marketing, Platinum PA is expanding its client base. There are more service packages to attract more retainer clients.
“I am optimistic that a lot of businesses will pick up in 2021. The events and hospitality businesses will gradually come back. It’s an area I would love to have more clients. I am just glad that despite the tough conditions we have come this far. There is no restriction due to location. We can work with anyone anywhere in the UK. I am confident in our growth plans.”
For professional virtual PA service, contact Platinum PA Ltd.