MasterGas Plumbing & Heating Luton offers a wide range of plumbing, heating, and gas services to residential customers in Bedfordshire, Hertfordshire, and Buckinghamshire from its base in Luton. Some of the services include boiler repairs, servicing & installations, central heating installations, installing plumbing systems and fixing leaks & burst pipes. Jay Miller, the founder of MasterGas Plumbing and Heating recently spoke to Herts Review about his business and aspirations.
Jay has been in the plumbing trade for about 10 years. He took an interest in his Uncle’s trade and eventually did an apprenticeship at his Uncle’s plumbing company for 5 years. After completing his apprenticeship and getting all his qualifications, he worked for CMD Heating for 4 years but decided to set up his own business as he was not getting the kind of work, he is interested in. “I have a strong interest in energy efficient heating systems and see a massive future here. With my Uncle retiring from the trade last year, I have also taken on his customers”.
MasterGas Plumbing & Heating are on call 24 hours 7 days a week. They offer higher quality services at very reasonable prices. “My Uncle was in the trade for 40 years. He was a perfectionist. He would rather not do a job if he could not do it to the highest standard. I am like that as well. I do not compromise with the quality of my work. Apart from offering great prices, I offer a lot of advice and support to customers. I explain what needs to be done or what I am doing so that they understand. This gives them a lot of confidence and they are happy to take on our services”.
So far business has been growing steadily. “There were challenges over the covid-19 lockdown period as the restrictions meant many of our clients were not comfortable letting us into their homes. The first 2 months were really tough. Most of our services were restricted to emergency work. I am glad things have picked up in the last 3 months and we are gradually getting back to normal”.
As a fairly new business, MasterGas is making great strides. In addition to existing clients, the company is getting more clients through advertising on social media and recommendations from clients they have served. They are also registered on various online platforms with their reviews and testimonials.
The company wants to maintain the steady growth and focus on the energy efficiency aspect of the business. Going green and reducing carbon footprint is important to Jay. His nephew has taken an interest in the trade and will be joining as an apprentice. “I am looking forward to this as it reminds me of how I started. It is always good to keep it in the family. I am dedicated, hands on, a hard worker and really enjoy what I do. Each day is a new challenge, and I am looking forward to it.
If you are based in Bucks, Herts or Beds and need emergency plumbing or heating services then call MasterGas Plumbing & Heating on 07397 379 066